Quartz refocuses subscription program on email newsletters for paying readers

Email newsletters are “typically the first step in getting someone to convert to a paying member or subscriber,” said Melissa Chowning, founder and CEO of audience development and marketing firm Twenty-First Digital.

The new newsletters

Quartz now has a total of 11 newsletters, five of which are exclusive to members. The four new member-only newsletters are:

• “The Forecast,” which comes out on Mondays, looks at what’s to come for an emerging industry, technology or trend. 
• “The Company,” which comes out on Thursdays, focuses on the companies changing the way other businesses work, such as Coinbase and Discord. 
• On Fridays, “How To” suggests ways people can work more effectively as well as solve problems on issues, such as spending too much time on their phone or managing a company’s return to the office. 
• “The Weekend Brief” goes out on Saturday and analyzes the biggest news story of the week.

“How To” is brand new, but the other newsletters evolved from preexisting email products. The Forecast is a version of a newsletter that published a “concise set of insights” from Quartz’s Field Guides, or deep dives into topics, trends and industries. The Weekend Brief used to be free to access for all readers but is now member-only. 

The whole newsroom will be contributing to the newsletters, but member-only emails will mostly be written by one reporter. Quartz also just hired an associate membership editor, who will start later this month.

A ‘modern take on a weekly magazine’

When asked if she was worried about overwhelming members’ inboxes with Quartz emails, Bell said there “is always that danger.” However, this “forces you… to be really selective to what you bring attention to” in the newsletters. She likened Quartz’s emails to a “very modern take on a weekly magazine,” in terms of the curation and analysis that goes into them. And like a magazine, the newsletters don’t have “endless space,” so the newsletter team aims to keep the emails concise, insightful and useful for readers, Bell said.

Quartz is “simply responding to their users’ behavior,” Chowning said. “A publisher should never force a reader to get content on the publisher’s terms, but instead where the reader prefers to engage.” And because email is “much less likely” to be affected by algorithm changes by platforms, “establishing email as a primary benefit to a membership makes a lot of sense,” she said.

Later this fall, Quartz will offer another membership, around its Quartz Africa vertical. Quartz has a team in Kenya and Nigeria that already produces a Quartz Africa newsletter, which has about 100,000 subscribers, but soon members will also be able to sign up for a second Quartz Africa email focused on the startup scene and emerging businesses in the continent. Non-members can also sign up and pay specifically for that newsletter without getting a full membership to Quartz.