Save 50% on a 3-month Digiday+ membership. Ends Dec 5.
The narrative that’s set in stone is that organic reach of brand posts on Facebook is spiralling to zero. Facebook’s unsubtle message to brands: Buy some ads.
And yet, there is some evidence to the contrary. Socialbakers, a social analytics company, examined the 3 million most popular pages on Facebook and found, surprise, the number of interactions those pages are getting is going up over the past year. Socialbakers figures that interactions correlate to reach too.
What’s going on here? Socialbakers blames reports on dwindling Facebook organic reach to small sample sizes and shoddy sampling methodology. It has seen interactions go up 30 percent from the start of the year.
“Facebook engagement for brands is most definitely not declining,” Phillip Ross, a social media analyst at Socialbakers, notes in a blog post. “For all the apocalyptic predictions, it seems that Facebook is still heading [in] the same direction as always – upwards, steadily.”
The research conflicts with other conclusions, anecdotal and otherwise, on Facebook. Eat24, a food delivery app, publicly “broke up” with Facebook over the matter. In fact, Facebook recently sought to explain why some brands were finding it harder to reach their audiences. (UPDATE: The doubters are still doubting.)
@robinlmay @bmorrissey this data is bullshit. They don't define "interactions" and particular brands don't care about aggregate numbers
— Rob Leathern (@robleathern) June 27, 2014
Ad position: web_incontent_pos1
Socialbakers found that brand content, while showing increased performance, is not keeping up with publisher content, which has seen large gains. Facebook has made a point to show more editorial content to users. (Digiday has seen this, having recently been “verified” as a news site. Our organic reach then went up substantially.)
The research is unlikely to quell belief that Facebook will continue to make it harder for brands to reach their followers for free. For instance, many retweeted this graphic of the reach of the Snickers’ Luis Suarez post as more evidence that Facebook is not the place for brands looking for immediate free reach for their messages.
11m FB fans vs. 50K Twitter followers – same time. Facebook organic reach is dead. (via @rhyshillman) #smlondon pic.twitter.com/01CYzGWy91
— Link Humans (@LinkHumans) June 26, 2014
More in Marketing
Ulta, Best Buy and Adidas dominate AI holiday shopping mentions
The brands that are seeing the biggest boost from this shift in consumer behavior are some of the biggest retailers.
U.K. retailer Boots leads brand efforts to invest in ad creative’s data layer
For media dollars to make an impact, brands need ad creative that actually hits. More CMOs are investing in pre- and post-flight measurement.
‘AI is permeating everything we do’: How Guitar Center developed 2 AI tools this year
This summer, the company launched a chatbot called Rig Advisor to help customers find the right instruments and products.
Ad position: web_bfu